Service and Support

Flex-processing company can provide technical support throughout Greece and Cyprus by having a technical support and maintenance department with 4 highly qualified and trained technicians in total, 2 in Thessaloniki and 2 in Athens. We always promise immediate response times of up to 12 hours for breakdowns within Greece and up to 24 hours for breakdowns in Cyprus.

Warranty

We guarantee the proper and trouble-free operation of the equipment and machinery we represent from the day of installation, relying on the consistency and morals that distinguish us, always emphasizing the needs of the customer.
For this reason we provide the following forms of support:


Telephone communication or video call to determine and possible remote assistance to resolve the malfunction.


Transfer to your place after relevant confirmation from our service department.


Direct supply of spare parts.